FAQs

Are your NVRs compatible with [other brand] IP cameras?

2019-04-19T02:54:28-04:00All of our NVRs are fully conformant with the latest Onvif ‘S’ Profile. To check if your IP cameras are compatible, please visit https://www.onvif.org/conformant-products/ and search your camera model here. If your camera does not show up during a search, or does not support the Onvif ‘S’ Profile, we cannot guarantee all functions will work with our NVRs.

Do you deliver outside North America?

2019-04-19T02:56:20-04:00Please contact us for any shipping inquiries outside North America.

Do you deliver to other provinces in Canada? How about United States?

2019-06-11T16:29:55-04:00

Yes, we deliver all across Canada and the United States. Shipping cost varies depending on your location, as well as the total weight/size of your package(s). Please contact us for a shipping estimate.

What is this ‘Starlight’ feature listed on some of your cameras?

2019-04-19T02:58:34-04:00Any camera labelled with ‘Starlight’ has an upgraded ultra-low light sensor integrated. These starlight cameras are better able to detect light, allowing for full-colour video even in low-light conditions. The ensures better image details such as clothing or vehicle colour.

Will I be able to view the cameras on my Smartphone?

2019-04-19T02:57:48-04:00

Yes, absolutely. For our Uniview series you will need to download the ‘EZView’ app. For our Prime series you will need to download the NVMS7000 app. For more detailed instructions, please refer to this article.